Welcome to www.shreevivah.com matrimonial service a fully owned subsidiary of Richesmap Private Limited which shall unless excluded by or repugnant to the subject or context be deemed to include its affiliates, successors, agents and assigns (hereinafter referred as Service Provider). The www.shreevivah. com shall mean and includes the online platform, website, mobile applications, blog, social media accounts, or software program developed by Service Provider from time to time pertaining to matrimonial service only. At www.shreevivah.com, we respect the privacy of our users and in furtherance of same Service Provider has developed this Privacy Policy to demonstrate its commitment to protect your privacy. This Privacy Policy describes the information www.shreevivah.com collects, and how that information may be used, with whom it may be shared, and your choices about such usage and disclosures. We encourage you to read this Privacy Policy carefully before registering with www.shreevivah.com. By registering or using www.shreevivah.com it is implied that user has accepted the practices described in this Privacy Policy the same shall be read as part and parcel of the Terms of Usage. It is submitted that www.shreevivah.com is under no obligation to verify the accuracy or genuineness of the information submitted by User and hence Service Provider shall not be responsible or liable for any misinformation on part of a User. Please contact Shreevivah customer support for any further questions that you might have regarding our privacy policies.
Information Collected by us
(A) www.shreevivah.com is an online matrimonial platform which gives its users an opportunity to connect & interact with other registered members subject to Terms of Usage. To make it work, www.shreevivah.com provides its members with various search options in order to search suitable match.
www.shreevivah.com will collect information that User directly enter on our site such as personal data, identification documents like Aadhaar card details, Passport/ driving license / PAN card details, financial information, health data, email, password, interests, partner preferences etc. www.shreevivah.com may also store the online interactions between members which is including but not limited to messages, interests, comments, email, SMS, chat etc.
(B) From time and again Shreevivah can use the details of registered members like email address, mobile number, name, age and other details to reach out to them through different mailers, SMS campaigns, surveys and contests. The information/communication shared with them could be related to any promotional activity, deals, offers, match making, updating their basic information and other information. But, this is not limited and restricted to the above communication only.
(C) www.shreevivah.com also allows Users/Members to submit public and private information on behalf of others-child/ward / sibling/ friend etc. If such child/ward or sibling of User/Member does not wish this information to be displayed, she/he has the option to request removal of such information after providing the necessary evidence that the information pertains to her/him.
(D) From time-to-time www.shreevivah.com requests information from its registered or non-registered users through mailers, SMS campaigns, surveys or contests. Participations in these surveys or contests are voluntary and all the users therefore have a choice whether or not to participate and give information. The information requested may include contact details, name, age, gender, demographic information and some other basic information.
(E) Success stories are written by the Users/Members and published on www.shreevivah.com who found their life partner with the help of www.shreevivah.com. They have chosen to post success stories on our website and have given us all the rights & permission to use it across our channels whenever required by www.shreevivah.com
(F) www.shreevivah.com will use cookies and other technologies to collect some information about you and your activities on Www.shreevivah.com mobile App. This includes, but not limited to your IP, browser version, access time, cookies data, referring web sites etc. This helps us in customizing the experience of user on our site / mobile App.
(G) Cookies: While you access our website, we may assign your computer one or more cookies, to facilitate access, manage session and personalize your experience. By using these cookies, we will collect information about your online activities. Information collected may be used by us to show you some information or advertisement as per the collected data. In some case, we may use third parties to collect data. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, you may not be able to sign in or use some of the features of our website.
(H) www.shreevivah.com allow third-parties, including our authorized service providers, advertising companies and ad networks, to display advertisements on our site. These companies may use tracking technologies to collect information. Www.shreevivah.com does not provide any information directly entered by you on our site to them. They can use cookies and other technologies to track information.
(I) www.shreevivah.com may share and collect information from our partner service providers. www.shreevivah.com may use some external vendor, affiliate or third-party company to collect some information about our members and store them. This sometime helps Www.shreevivah.com to understand your needs in a better way to help you in finding the right partner for you. At the same time, it can sometime help www.shreevivah.com in identifying the people involved in illegitimate activities. In addition, we do conduct surveys and contests and collect/request information from users and store it.
Use of Information/data collected.
(A) Information collected is mainly used to deliver service to you, manage your account information, personalize your experience with us, communicating with you.
(B) Information is also used for research and analysis of users experience with us to improve our product and services. Develop and display contents, features and advertising tailored to your needs. It helps us in managing our business, enforce terms & conditions.
(C) www.shreevivah.com may use financial information or payment method to process payment for any purchases made on our website, enroll you in the discount, rebate, and other programs in which you elect to participate, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business. Information is also used to invite you on various surveys and contest from www.shreevivah.com, its affiliates or partners.
How you access your information AND Choice of Collection & use of Information
(A) As a registered user, you can log into your account to review and update your information whenever required. In case, you wish to deactivate your account, you can also contact customer support to deactivate your account. Once your account is deactivated, you will not be able to sign in again to our website/ App or access any of your personal information. If you close your account, we may still retain certain information associated with your account for research & analysis. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties' policies.
(B) You may decide not to provide with certain non-mandatory information. However, this will affect on our matchmaking algorithm and we may not be able to provide you accurate and best matches available in our database.
(C) We might send you promotional communication on behalf of our affiliates/ partners. We will provide you option to enable or disable for such communication. Once you disable the option we will stop sending this promotional communication from our partners & affiliate moving forward.
(D) You also control the cookies information that we write on your computer. You can refer to your respective browser help to find out how you can delete the cookies from your computer after visiting our website.
How do we protect your information
www.shreevivah.com takes appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from any unauthorized access. www.shreevivah.com wants you to feel confident using our website/ mobile app to transact with us. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches, or other communications will always remain secure. Users should also take care about how they handle and disclose their personal information and should avoid sending personal information through insecure email.
Payment & Refund Policy
By using our services and making payment to www.shreevivah.com on the website or mobile application, you agree to be bound by our payment terms.
Others
(A) Information you provide to us We allow you to provide information about you and others including pictures at various places in our website. You can also communicate with others. Such postings are governed by our Terms of Use. We try our best to ensure your information is not misused, but this information is publicly available for all registered members of www.shreevivah.com site / app. This information can be collected and used by others. It may appear on other websites. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information.
(B) www.shreevivah.com is for adults only site, we restrict the use of our service to individuals age 18 and above. We do not knowingly collect personal information from anyone under the age of 18.
(C) There could be advertisement or links on our website that may take you to other websites that do not operate under this Privacy Policy. These third-party websites may independently solicit and collect information, including personal information, from you and, in some instances, provide us with information about your activities on those websites. We recommend that you consult the privacy statements of all third-party websites you visit by clicking on the "privacy" link typically located at the bottom of the webpage you are visiting. (D) This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the website.
(E) The User/Member shall at all the time during usage of www.shreevivah.com will be bound by the Privacy Policy and terms Of Usage. That www.shreevivah.com adopts the best safety and security systems in place to protect personal information. However, in case of any breach of this Privacy Policy which is not attributable to the Service Provider, in such case Service Provider will not be held responsible by User/Member.
Change in Policy
We can change/update this Privacy Policy as and when required. We recommend that you check our website from time-to-time to update yourself of any changes in this Privacy Policy or any of our other policies.